#ChangeManagement
1 post
Three years ago I watched a brilliant VP spend $4M on a chatbot nobody used.
Not one person. Not one.
I sat in the post-mortem watching laptops close one by one.
I walked out and did the only thing a leader can do.
I paced. In a parking garage. For forty-one minutes.
Then a junior analyst said something I've never forgotten.
"What if the problem isn't the tool?"
I went home. Lay awake. Rethought eighteen years of transformation decks.
KPIs don't learn. Pipelines don't unlearn. Roadmaps don't wake up curious at 4am.
That's when I stopped proposing "strategies."
Every company on Earth is currently racing to buy the same dashboards.
They think the lever is procurement.
I once believed that. I filed my first AI-adjacent budget in 2015. I don't live there anymore.
The winners won't have the best reports.
They'll have the most uncomfortable internal conversations.
Culture eats your initiative. Every time you skipped the unglamorous part.
Stop asking whether you have an AI strategy.
Start asking whether you have the courage to be bad at AI together.
#AI #Leadership #FutureOfWork #DigitalTransformation #CultureFirst #Innovation #ChangeManagement #ThoughtLeadership
👍 37
👎 7
